At Shade Flare, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and refund process under the following conditions:

Return Eligibility

• Returns are accepted within 14 days from the date of delivery.

• To be eligible for a return, items must be unused, unworn, and in their original packaging with all tags attached.

• We do not accept returns on items purchased on sale, unless the item is damaged or defective.

How to Return an Item

1. To initiate a return, please contact us at [email protected] within 14 days of receiving your order. Include your order number and the reason for the return.

2. After your return request is approved, we will send you detailed instructions on how to return the item. Please ensure that the return is shipped within 7 days after receiving the return instructions.

Refund Process

• After we receive the returned item and inspect its condition, your refund will be processed within 7 business days.

• Refunds will be issued to the original payment method used during the purchase.

• Please note that shipping costs are non-refundable, except if the return is due to a fault on our part (e.g., incorrect or defective items).

Non-Refundable Items

• We do not accept returns or offer refunds on final sale items or gift cards.

• Shipping charges are not refundable unless the return is due to an error on our part.

Exchanges

If you would like to exchange an item for a different size or color, please return the original item for a refund and place a new order.